Privacy Policy 1mcuci – Your Data Protection

1. Information We Collect

When you register and use the platform 1mcuci, we collect several categories of information for the purposes stated in this policy. We only collect what is strictly necessary — no excessive data is requested without clear justification.

Information you provide directly:

• Full name as it appears on a valid government-issued identification document.
• Date of birth for minimum age verification (18+).
• Active email address for account communication and verification.
• Phone number for two-factor authentication (2FA) and security communications.
• Current residential address for KYC compliance and regulatory requirements.
• A copy of your identity document (MyKad or passport) for KYC verification.
• Payment method information includes the registered bank account or e-wallet holder name.

Information collected automatically:

• IP address and general IP-based location information for jurisdiction verification.
• Device type, operating system, and web browser version in use.
• Activity log data including login times, pages visited, and in-platform actions.
• Session cookie information and user preferences to enhance the browsing experience.
• Technical data related to platform performance for system maintenance purposes.

2. How We Use Your Information

Every piece of information we collect is used for a legitimate and specific purpose. 1mcuci does not use your data for any purpose other than those stated below:

We do not use your data to make automated decisions that materially affect your rights or interests without meaningful human involvement. Any risk assessment involving your personal data is subject to manual review by our team before any action is taken.

3. Sharing Information with Third Parties

1mcuci takes an extremely cautious approach to sharing your personal data. We only share information in the following circumstances and with parties that have undergone thorough vetting by our team:

• Certified payment providers: Required payment information is shared with licensed payment providers to securely process your deposits and withdrawals.
• Technology service providers: Our hosting and security infrastructure relies on technology partners bound by strict confidentiality agreements.
• Legally mandated authorities: Where required by a court order, regulatory authority directive, or valid law enforcement investigation, we may be obligated to disclose certain information.
• Anti-money laundering (AML) prevention: In the context of AML regulatory compliance, certain information may be shared with relevant authorities when required.

In all of the above cases, we ensure that data recipients are subject to confidentiality obligations equivalent to or stricter than our own standards. We do not share data with advertisers or third-party marketing companies.

4. Data Security and Protection Measures

Data security is the foundation of the trust you place in 1mcuci. We continuously invest in security infrastructure to ensure your data is protected at every level:

• Encryption in transit: All communication between your browser and our servers is secured with the latest TLS 1.3 encryption.
• Encryption of stored data: Sensitive data stored in our databases is encrypted using AES-256 algorithms.
• Two-factor authentication (2FA): We encourage and support the use of 2FA on all accounts as an added layer of protection.
• 24/7 Monitoring: Our intrusion detection system operates around the clock to identify and respond to any security threats.
• Periodic penetration testing: Independent security assessments are conducted periodically by third-party cybersecurity experts.
• Role-based access control: Internal staff may only access data strictly necessary for their assigned duties.

While we take all reasonable measures to protect your data, no system can be guaranteed 100% secure. Should any security incident affecting your personal data occur, we will notify you within 72 hours of the incident being identified.

5. Cookies and Tracking Technologies

The 1mcuci platform uses cookies and similar tracking technologies to ensure a smooth, secure, and personalised user experience. The following are the types of cookies we use:

• Essential session cookies: Required for core platform functions such as login verification and session security. These cookies cannot be disabled.
• Preference cookies: Saves your preferences such as language, theme, and display settings for future visits.
• Analytics cookies: Collects anonymised usage data to help us understand how players use the platform and improve the user experience.
• Security cookies: Used to identify suspicious activity and protect your account from unauthorised access.

You can manage your cookie settings through your web browser at any time. However, disabling essential cookies may affect platform functionality. We do not use third-party cookies for advertising or cross-site tracking purposes.

6. Data Storage and Transfer

Your personal data is stored on servers located in secure, certified data centres. We comply with regulatory requirements regarding data storage location and ensure that any cross-border data transfers adhere to applicable regulations.

Data retention period:

• Active account data is retained for the duration your account remains active and for up to 7 years after account closure to meet regulatory and legal retention requirements.
• Financial transaction logs are retained for a minimum of 7 years in accordance with anti-money laundering legal requirements.
• Customer support communication data is retained for 3 years for reference and dispute resolution purposes.
• Anonymised analytics data may be retained for a longer period for the purpose of ongoing platform improvement.

Once the designated retention period has elapsed, your data will be securely deleted or anonymised in accordance with a systematic data disposal procedure.

7. Your Rights as a User

As a 1mcuci platform user, you have the following rights regarding your personal data. We are committed to respecting and facilitating the exercise of these rights:

To exercise any of the above rights, please contact our support team via 24/7 Live Chat. We will verify your identity before processing any request to safeguard your account security.

8. Child Protection

Platform 1mcuci is exclusively for individuals aged 18 years and above. We do not knowingly collect or store any personal information from individuals below that age limit.

If we discover that personal information of a minor has been collected without appropriate consent, we will take immediate steps to delete that information and close the account in question. Parents or guardians who believe their child has registered on our platform should contact us immediately.

9. Links to Third-Party Sites

The 1mcuci platform may contain links or references to third-party services such as game providers. This Privacy Policy does not apply to those external websites or services.

We encourage you to read the privacy policy of any third-party sites you visit. 1mcuci is not responsible for the privacy practices or content of those third-party websites.

10. Contact Us About Privacy

If you have any questions, concerns, or requests regarding this Privacy Policy or the processing of your personal data by 1mcuci, please contact us through the following channels:

We aim to resolve all privacy-related enquiries efficiently and transparently. If you are unsatisfied with our response, you have the right to escalate your complaint to the relevant data protection regulatory authority.

11. Amendments to the Privacy Policy

1mcuci reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our operational practices, legal requirements, or technological developments. The date of the last update will always be displayed at the top of this document.

For material amendments that affect how we process your personal data, we will notify you via a prominent notice on the platform or by email before the changes take effect. Continued use of the platform after the published update date constitutes acceptance of the revised policy.

We encourage you to review this page periodically to stay informed about how we protect your personal information.